Open Monday to Friday, 9am to 6pm, except bank holidays
Open Mon to Fri, 9am to 6pm

Cookie policy

Last updated 25 October 2026. Cookies are small files that a website stores on your device. We only use analytics and advertising cookies if you agree to them.

Cookies we always use

These are needed for the website to work, for example to remember your cookie choice. You can't turn them off on our site.

What they doSet by
Remember your cookie choiceOur cookie banner
Keep the website workingFramer, our website platform

Analytics cookies, only if you agree

These show us how people use the website so we can improve it.

CookieSet byWhat it doesHow long
_gaGoogle AnalyticsTells visits from different people apart2 years
_ga_[ID]Google AnalyticsKeeps track of your visit2 years

Advertising cookies, only if you agree

These tell us which Google and Meta ads bring people to Vivia.

CookieSet byWhat it doesHow long
_gcl_auGoogle AdsRecords which ad brought you to us90 days
_fbpMeta (Facebook and Instagram)Recognises your browser for ad measurementUsually 90 days
_fbcMeta (Facebook and Instagram)Records that you clicked a Meta adUsually 90 days

We never send your form answers or health information to Google or Meta.

Changing your choice

You can change your mind at any time with the Cookie settings link at the bottom of every page. You can also block or delete cookies in your browser settings. The website still works if you say no to analytics and advertising cookies.

More information

Our privacy notice explains how we use your personal information. If you have a question about cookies, email hello@vivia.health.

Vivia

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Vivia is an NHS service provided by Icon Pharmacy, 155 Manford Way, Chigwell, Essex, IG7 4DN. GPhC registered pharmacy 1031045. Superintendent pharmacist: Vaibhav Shah, GPhC registration 2082703. Vivia is a trading name of Icon Pharmacy Ltd, registered in England and Wales, company number 12087145, registered office 10 Michleham Down, Woodside Park, London, N12 7JN. Contact: hello@vivia.health.